![]() ![]() ![]() Please, anyone can help me on this? Hi ! I would start by trying the drive on another computer, just to be sure that there is no virus/malware or windows problem playing tricks on you. And I don't want to wipe the data/format the hard disk, I have many important documents and pictures I want to keep especially the pictures and videos of me and my late friend. And it's been 2 days now I couldn't access to my hard disk. I've noticed this happened when I'm done updating Windows 8 or Windows Defender. This happen once before but it went fine after that. I'm 100% sure the password is correct because I'm using the same password when I login to Windows 8 on my laptop. It keeps on saying invalid and sometimes the unlocker became slow/hang (or the font became blurry.). ![]() Everything was fine until 2 days ago suddenly my WD Passport Ultra 1TB refused to accept the password which I've always entered whenever I want to unlock it. But I really need help from someone who has more knowledge about WD external hard disk. I apologize if this is not the right place to post this. ![]()
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